Transform Your Garden Into Paradise

🍪 Cookie Consent & Privacy

We use cookies to enhance your browsing experience and analyze website traffic. Your privacy is important to us.

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Terms of Service

Last Updated: December 2024

1. Service Agreement

Professional Gardening Excellence provides professional gardening, landscape design, and maintenance services. By engaging our services, you agree to these terms and conditions.

2. Service Scope

Our services include but are not limited to: landscape design, garden maintenance, plant care, lawn services, seasonal preparation, and irrigation system installation. Specific service details will be outlined in individual contracts.

3. Payment Terms

Payment is due upon completion of services unless otherwise agreed. We accept various payment methods. Late payments may incur additional fees as specified in your service agreement.

4. Liability & Insurance

We maintain comprehensive insurance coverage for all services. Our liability is limited to the value of services provided. Weather conditions and natural factors affecting plant health are beyond our control.

5. Cancellation Policy

Services may be cancelled with 24-hour notice. Emergency weather cancellations will be rescheduled at no additional charge.

6. Warranty

We provide warranties on our workmanship and plant installations as specified in individual service agreements. Warranties do not cover damage from weather, pests, or improper care.

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Privacy Policy

Last Updated: December 2024

1. Information Collection

We collect personal information including name, contact details, and property information necessary to provide gardening services. Information is collected directly from clients during consultation and service delivery.

2. Information Use

Personal information is used exclusively for:

• Providing requested gardening services
• Scheduling appointments and maintenance
• Service communication and updates
• Billing and payment processing
• Improving our services

3. Information Sharing

We do not sell, trade, or share personal information with third parties except as necessary to provide services (e.g., payment processors) or as required by law.

4. Data Security

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

6. Contact Information

For privacy concerns, contact us at [email protected] or +44 20 7555 0847.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

2. Types of Cookies We Use

• Necessary Cookies: Essential for website functionality, including contact forms and navigation.
• Analytics Cookies: Help us understand website usage and improve our services.
• Marketing Cookies: Used for relevant advertising and marketing communications.

3. Cookie Management

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling necessary cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services (Google Analytics, social media) that set their own cookies. Please review their privacy policies for more information.

5. Updates

This cookie policy may be updated periodically. Continued use of our website constitutes acceptance of any changes.

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DMCA Policy

Last Updated: December 2024

1. Copyright Compliance

Professional Gardening Excellence respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Original Content

All content on our website, including text, images, and designs, is either original work or properly licensed. We do not knowingly infringe on copyrighted material.

3. Copyright Infringement Claims

If you believe your copyrighted work has been used without permission, please provide written notice including:

• Description of the copyrighted work
• Location of the allegedly infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Physical or electronic signature

4. DMCA Agent

Send DMCA notices to:

Professional Gardening Excellence
142 Regent Street, London W1B 5SA
Email: [email protected]

5. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification following DMCA procedures.

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GDPR Compliance

Last Updated: December 2024

1. Legal Basis for Processing

We process personal data based on:

• Contract: To fulfill gardening service agreements
• Consent: For marketing communications (with explicit consent)
• Legitimate Interest: For business operations and service improvement

2. Your GDPR Rights

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in structured format
• Right to Object: Object to processing for direct marketing

3. Data Retention

We retain personal data only as long as necessary for service provision and legal requirements. Client data is typically retained for 7 years for business records.

4. Data Protection Officer

For GDPR inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +44 20 7555 0847

5. Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) regarding our data processing practices.

6. Data Transfers

Personal data is processed within the UK/EU. Any international transfers comply with GDPR adequacy requirements.